Sarah Zipf, Ph.D., joined SHEEO in September 2021 as a communications intern. At SHEEO, Dr. Zipf will focus on extending our social media presence, marketing and communication projects, and building public relations. Dr. Zipf served as the associate director of compliance and financial aid for outreach and online education and oversaw the financial aid office and scholarship portfolio for the Penn State World Campus. In addition to working at SHEEO, Dr. Zipf is a member of several research teams, investigating the form, function, and policy implications of online program management (OPMs) and the diversity and equity language used at U.S.-based international campus locations. She earned her Ph.D. in higher education from Pennsylvania State University in August 2021. Her dissertation researched the experiences of racialization in online undergraduate classrooms. Dr. Zipf’s research interests include online and distance education, educational equity, and federal and state policy. She is experienced with mixed-methods and survey administration.