Quality Assurance and Improvement

With funding from Lumina Foundation, the State Higher Education Executive Officers Association (SHEEO), in collaboration with the National Association of System Heads (NASH), conducted a four-phase environmental scan of the existing landscape of approaches utilized to assess and assure the quality of higher education institutions and higher education credentials at the state level.

Phase 1 was a convening of state higher education executive officers (SHEEOs), state system heads, national and regional accreditors, and U.S. Department of Education representatives on the topic of quality assurance and improvement (QAI).

Phase 2 surveyed SHEEOs and system heads about their organizations’ definitions, activities, data use, and experiences regarding quality assurance and improvement.

Phase 3 consisted of interviews with higher education state agency and university system leaders.

Phase 4 reported on the first three phases, communicating findings on quality assurance and improvement from the state and system perspectives.

Project Contact: David Tandberg, vice president for policy research and strategic initiatives